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  1. Online payments
  2. Taking payments over the phone

Take payments over the phone with a Virtual Terminal

Don’t leave your customers hanging. Process payments over the phone easily and safely with a Clover Virtual Payment Terminal. 

 

 

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Merchant on their phone using Virtual Terminal
What is a Virtual Payment Terminal?

A Virtual Terminal turns your personal computer or phone with internet access into a point-of-sale (POS) device. This enables you to process ‘card not present’ payments from credit cards and debit cards, so you can always accept card payments from your customers.

Your Virtual Terminal lives online so you can access it anytime from your computer, laptop, tablet or phone, without the need for expensive or time-consuming software integrations.

Every Virtual Terminal payment you process comes with all the security, compliance, and fraud management measures you'd expect, to help keep your business and your customers secure.

We've made it easy to use a Virtual Terminal

Merchant taking phone payment on their mobile device
  1. Log in

    When a customer calls, just log in to your Virtual Terminal from any connected device.

  2. Take payment details

    Select what your customer's buying from your stocklist, enter the price, their card details and billing address.

  3. Accept payment

    Hit accept and you're all done. You can even send a digital receipt if the customer wants one.

What are the benefits of a Virtual Terminal?

There are many advantages of Virtual Terminals that make them excellent options for large organisations and small businesses alike.

Virtual Terminals benefit your business because they:

  • Are easy to set up – you don’t need to be a technical whizz to get started
  • Allow you to take payments from anywhere – all your customers need is their card details at hand
  • Are quick and simple – there’s no need to wait for an invoice or make arrangements to pay at a later date
  • Allow you to connect with customers regardless of their location
  • Provide you with more flexibility, which makes life easier for everyone

With all this in mind, you can see the many advantages of being able to take Virtual Terminal card payments. Having the option to turn a device into a card reader at your convenience means you can provide better customer service for your merchants. 

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Serving UK businesses for 30+ years

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Want the option to take payments over the phone?

Here at Clover, we help many growing businesses keep up with the demands of daily life by providing a range of point-of-sale systems. Processing virtual debit and credit card payments adds another string to your bow and as a business allows you to accommodate for more of your customers.

Get in touch with us today to find out more about our Virtual Terminals and how you can get the ball rolling.

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First Data is now Clover

Keeping it local

We are excited to announce that our brand name has officially changed from Fiserv to Clover! Clover has been at the forefront of merchant payment solutions since 2012 as part of First Data. Following the merger of Fiserv and First Data in 2019, we have continued to invest in the Clover brand to create products and services that take payments beyond Point of Sale and into the future to help modern businesses thrive.   

Put Clover at the heart of your business.

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Clover

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© 2023 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv, Clover and First Data are trading names, trademarks, registered trademarks, service marks or registered service marks of Fiserv, Inc. or its affiliates. Our acquiring solution in the UK is provided by First Data Europe Limited (FDEL) a private limited company incorporated in England (company number 02012925) with a registered address at Janus House, Endeavour Drive, Basildon, Essex, SS14 3WF. FDEL is authorised and regulated by the Financial Conduct Authority (FCA register No. 582703; CCA No. 739230). Clover devices and solutions are provided by Marketplace Merchant Solutions Limited (MMSL). Non Clover POS solutions are provided by FDR Limited, LLC (FDRL). FDEL, MMSL and FDRL are all Fiserv, Inc. group companies.

 

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Android™ is a trademark of Google, Inc. EMV® is a registered mark owned by EMVCo LLC. www.emvco.com







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