FDR Limited, LLC provide point of sale card machines for UK-based merchants.
FDR Limited, LLC is authorised and regulated by the Financial Conduct Authority (FCA) for the credit-related consumer hire of those point of sale card machines.
In the first half of 2021, we received a total of 537 complaints relating to credit-related regulated activities.
That is 19.6 complaints per 1000 active customers.
Firm name: FDR Limited, LLC
Trading name: First Data Global Leasing (FDGL)
Group: Fiserv
Other firms included in this report (if any): None
Period covered in this report: 01 January 2021 up to and including 30 June 2021
Product / Service Grouping |
Number of complaints opened by volume of business |
Intermediation (within the reporting period) |
Number of complaints opened |
Number of complaints closed | Percentage upheld |
Credit Related |
19.6 per 1000 merchants |
(Recommended only) per 1000 sales |
537 |
550 |
41% (230) |