FDR Limited, LLC provide point of sale card machines for UK-Based merchants.
FDR Limited, LLC is authorised and regulated by the Financial Conduct Authority (FCA) for the credit-related consumer hire of those point of sale card machines.
In the second half of 2021, we received a total of 450 complaints relating to credit-related regulated activities.
This is 8.4 complaints per 1000 active customers.
Firm name: FDR Limited, LLC
Trading name: First Data Global Leasing (FDGL)
Group: Fiserv
Other firms included in this report (if any): None
Period Covered in this report: 01 July 2021 up to and including 31 December 2021
Product / Service Grouping | Number of complaints opened by volume of business | Intermediation (within the reporting period) | Number of complaints opened | Number of complaints closed | Percentage upheld |
Credit Related | 8.4 per 1000 merchants | (Recommended only) per 1000 sales | 450 | 430 | 48% (208) |