Complaints Data
FDR Limited, LLC provide point of sale card machines for UK-Based merchants.
FDR Limited, LLC is authorised and regulated by the Financial Conduct Authority (FCA) for the credit-related consumer hire of those point of sale card machines.
In the first half of 2025, we received a total of 112 complaints relating to credit-related regulated activities.
This is 2.41 complaints per 1000 active customers.
Firm name: FDR Limited, LLC
Trading name: First Data Global Leasing (FDGL)
Group: Fiserv
Other firms included in this report (if any): None
Period Covered in this report: 01 January 2025 up to and including 30 June 2025
Product / Service Grouping | Number of complaints opened by volume of business | Intermediation (within the reporting period) | Number of complaints opened | Number of complaints closed | Percentage upheld |
Credit Related | 2.41 per 1000 merchants | (Recommended only) per 1000 sales | 112 | 124 | 62% |
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