Contact Us

Complaints Data

 

FDR Limited, LLC provide point of sale card machines for UK-Based merchants.

 

FDR Limited, LLC is authorised and regulated by the Financial Conduct Authority (FCA) for the credit-related consumer hire of those point of sale card machines.

 

In the first half of 2024, we received a total of 227 complaints relating to credit-related regulated activities.

 

This is 4.43 complaints per 1000 active customers.

 

Firm name: FDR Limited, LLC

Trading name: First Data Global Leasing (FDGL)

Group: Fiserv

 

Other firms included in this report (if any): None

 

Period Covered in this report: 01 January 2024 up to and including 30 June 2024

 

Product / Service Grouping

Number of complaints opened by volume of business

Intermediation (within the reporting period)

Number of complaints opened

Number of complaints closed

Percentage upheld

Credit Related

4.43 per 1000 merchants

(Recommended only) per 1000 sales

227

284

45%

 

About Us

Tools and Resources

Help Centre

 

Legal information      Terms of use      Privacy Notice      Cookies      UK Modern Slavery Act

 

© 2025 Fiserv, Inc. or its affiliates. All rights reserved. Fiserv, Clover and First Data are trading names, trademarks, registered trademarks, service marks or registered service marks of Fiserv, Inc. or its affiliates. Our acquiring solution in the UK is provided by First Data Europe Limited (FDEL) a private limited company incorporated in England (company number 02012925) with a registered address at Janus House, Endeavour Drive, Basildon, Essex, SS14 3WF. FDEL is authorised and regulated by the Financial Conduct Authority (FCA register No. 582703;). Clover devices and solutions are provided by either Marketplace Merchant Solutions Limited (MMSL) or First Data Europe Limited (FDEL). Non Clover POS solutions are provided by FDR Limited, LLC (FDRL).FDEL, MMSL and FDRL are all Fiserv, Inc. group companies.

 

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay and Touch ID are trademarks of Apple Inc. Android™ is a trademark of Google, Inc. EMV® is a registered mark owned by EMVCo LLC. www.emvco.com.